GPDR Policy


Palmiye Design attaches great importance to the personal data of its customers and their rights arising therefrom. The following items include the personal data collected on the website and the sales store, the purposes for which such data information is collected, in what ways it is used, how you can change this information and how you can contact us.

1 - Legal basis for the processing of personal data

Law on the Protection of Personal Data No. 6698, Law No. 6563 on the Regulation of Electronic Commerce, Law No. 6502 on the Protection of Consumers, Regulation on Service Providers and Intermediary Service Providers in Electronic Commerce and Regulation on Commercial Communication and Commercial Electronic Messages are related to the processing or protection of personal data. contains provisions. The Turkish Penal Code No. 5237, on the other hand, foresees some sanctions regarding the processing and confidentiality of personal data.

As Palmiye Design, we need the personal data of our customers to be processed in order to fulfill our obligations arising from the contracts we will establish with our customers within the framework of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts and in order to provide the best service.

2 - The method used in the processing of personal data

Palmiye Design attaches great importance to the security of the information of our customers and members and works with the most advanced technology tools to ensure this. In order to ensure the security of our site, all kinds of physical, electronic and administrative measures have been taken in secure environments. All information is stored and backed up on secure servers.

In order for third-party providers, including Google, to display ads in the banner areas of publisher sites on the internet, they are required to collect information about advertisements, optimize and publish advertisements based on the visits made by visitors to For this purpose, first-party cookies and third-party cookies are used together by and third-party providers, including Google.

Cookies are files where information and passwords are saved while browsing websites, and when you re-enter that website, your information is remembered and logged in. You can delete all cookies or site data from the tools section of your internet browser, and reject all cookies from the help section.

3 - Purpose of processing your personal data

Your name, surname, e-mail address, telephone number, gender, in order to serve you better, in cases such as signing up for our e-bulletins and site announcing our services and campaigns, purchasing a product / service or canceling the product / service you have purchased, We will need some of your personal information, such as date of birth, vehicle registration information, personal interests, billing and delivery addresses. Apart from this information, aggregate statistical data that does not contain personal information, such as the frequency and times of visits to the site, IP address, statistics of product pages visited, are also collected and used to analyze and understand visitor movements and preferences.

The personal information collected on the site and the sales store is used to carry out and complete the order processes, to ensure communication with our customers and customer satisfaction, to inform them about the campaigns, to provide the services you have requested or authorized, or to fulfill the transactions.

In order to support these uses, aims to provide more effective service to its customers, to improve the site, the sales store and other related Palmiye Design products or services, and to make the site easier to use by eliminating the need to enter the same information over and over, or to adapt the site to your specific preferences and interests. may use personal information to customize it.

We may use your personal information to provide information about the products or services you use, including notices. We may also send you information about other Palmiye Design products and services.

For research purposes, we combine data about site and store visits with anonymous demographic information and may use this information in aggregate to provide more useful content. We may combine site visit data with your personal information to provide personalized content on the site.

When you sign up for a newsletter or agree to receive promotional e-mails, site may use customized links or similar technologies to track e-mails you click. We may associate this information with your personal information so that we can send you more relevant emails or sales information. Every email contains unsubscribe links that allow you to stop receiving such messages.

4 - Institutions to which your personal data is transferred and the purpose of transfer

Palmiye Design, in order to carry out the personal data it collects, cooperates with the program partner institutions, organizations, individuals and institutions in Turkey / abroad from which the data is stored in the cloud environment, and domestic / foreign institutions that it has an agreement with in order to send commercial electronic messages to its customers, Interbank Card Center. In order to provide better service to its customers and to ensure customer satisfaction, it can share it with auxiliary tools, various domestic and foreign agencies and advertising companies, survey companies, other domestic and foreign third parties and relevant business partners within the scope of various marketing activities. site uses Remarketing & Demographics and Interest Reporting features of Google Analytics. You can opt out of Google Analytics for Display Advertising and customize your Google Display Network ads using your ad settings. Demographic information provided by Google Analytics is used to customize and the advertisements given by according to the interests of our users. While this information is used in target audience studies, it can be shared with advertising publishers for advertising and promotional purposes, together with information about other users. This information in any way name, surname, T.C. It does not contain any personal information such as identity number, gender, age, etc., but is used to conduct studies on user trends as a group and to differentiate the target audience.

It is only possible for Palmiye Design to process your personal data without express consent, in the limited number of cases listed in the Personal Data Protection Law No. 6698.

5 - Your Rights Regarding Your Personal Data

As Palmiye Design, we would like to remind you of your rights regarding your personal data, which are recognized in accordance with the Law on Protection of Personal Data No. 6698:

a) Learning whether personal data is processed or not,

b) If personal data has been processed, requesting information about it,

c) Learning the purpose of processing personal data and whether they are used in accordance with its purpose,

ç) To know the third parties to whom personal data is transferred in the country or abroad,

d) Requesting correction of personal data in case of incomplete or incorrect processing,

e) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7,

f) Requesting notification of the transactions made pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred,

g) Objecting to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,

ğ) Requesting the compensation of the damage in case of loss due to unlawful processing of personal data

6 - Personal Data Processing Period

Your Personal Data will be processed in accordance with the periods mandated by the relevant personal data protection legislation and other legislation, in particular the KVKK, and as long as the above-mentioned legitimate purposes do not disappear.

7- Updating Your Personal Data and Your Right to Apply

As Palmiye Design, we have an obligation to ensure that your processed personal data is correct and up-to-date in accordance with the Law on Protection of Personal Data No. 6698. Within the framework of this obligation, we ask you to contact us through the communication channels available in our communication section at so that we can update your information when it changes. Apart from this, if you want to use your rights that we have mentioned above, you can apply to us by contacting us in the same way. As Palmiye Design, we undertake to make the necessary updates after any changes that may be made in the legislation regarding personal data.

Complaints made by our customers, whose personal data are processed by Palmiye Design, will be answered and finalized by Palmiye Design as soon as possible and within 30 days at the latest. However, in case of an additional cost, Palmiye Design reserves the right to charge you a fee according to the tariff to be determined by the Personal Data Protection Board.

Our customers will be able to make their requests and complaints to in accordance with the Personal Data Protection Law No. 6698 and the relevant legislation. In this context, “5. You can submit your requests regarding your rights listed under the heading "Your Rights Regarding Your Personal Data" to the Company, together with the documents identifying your identity, using the methods specified below.

(i) To our postal address below, which may be updated over time, by hand with a wet signature or through a notary public,

Address: Veysel Karani Mah. 5. Yeni St. No: 31-33 Osmangazi Bursa

(ii) To our KEP address with secure electronic signature or mobile signature, or by e-mail sent to us from your e-mail address registered in our system (please check your registered e-mail address),

E-mail address:

(iii) Other methods that may be determined by the Personal Data Protection Authority in the future.